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Male doctor and his female colleagues talking to team of business people on a meeting in the hospital.

Clinical Accountability

When we hold our team accountable, are we empowering or patronising them? Accountability is the obligation to explain, justify, and take responsibility for one’s actions. From a healthcare perspective, our colleagues and practitioners should be accountable for the...

It’s only a two-letter word: NO

Have you ever been in a situation where you unwillingly said “yes”? You wanted to say “no”, but found it too difficult to utter that small word and ended up compromising yourself. You can control your decisions and not find yourself there again if you apply some...

The Power of Our Words

Use words to your advantage to build strong and high-performing teams. Words are powerful. What we say breathes life to our thoughts and through words, we express what we think, what we want, and how we feel. Words create impressions and images that reveal our hearts...